University of Delaware Undergraduate School, The English Education major, 1992. University of Delaware Graduate School, MA in Teaching English as Second Language (TESL), 1994. English Language and English Language Teaching Program, Anglia Ruskin University, Cambridge, 2003. Diploma in Teaching English to Speakers of Other Languages (DELTA), Anglia Ruskin University, Cambridge, 2008. Business English Certificate (BEC), Converse International School of Languages, San Diego, 2011.